7 Patient Testimonials That Explain Why Picasso Dental Is Ranked #1

Rankings mean little without the voices behind them. Serenity International Dental Clinic — operating under the Picasso Dental brand — has earned its position at the top of Vietnam’s dental tourism market not through advertising, but through patient outcomes. The seven testimonials below capture the range of experiences that explain why patients from over 62 countries return, refer friends, and leave reviews that consistently average five stars.

For context on what makes our clinic different, you can explore our dental costs guide, our dental work in Vietnam overview, and our services page.

1. “I Saved $18,000 and Got Better Results Than at Home” — James, Sydney, Australia

James came to Hanoi needing six porcelain crowns and two implants after years of avoiding expensive Australian dental care. His quote is one of the most frequently shared on our review pages:

“I did three months of research before booking. I was terrified of going overseas for something this serious. From the airport pickup to the final fitting, every single step was handled professionally. The crowns are indistinguishable from my natural teeth. My dentist back in Sydney looked at them and asked who made them.”

James saved approximately AUD 18,000 compared to Sydney quotes for the same work. He has since referred four colleagues, two of whom have also completed treatment at our Hanoi clinic.

2. “The Communication Before I Arrived Was Exceptional” — Sarah, Manchester, UK

Sarah had significant dental anxiety, which had caused her to delay treatment for nearly a decade. What made her finally book was the clinic’s pre-arrival process.

“I sent about 30 emails before I came. Every single one was answered within a few hours, usually with a photo or diagram to explain what I was asking. By the time I landed, I felt like I knew the team. The anxiety I had been carrying for years just disappeared in the waiting room.”

Sarah completed a full smile makeover including veneers, two implants, and teeth whitening. She notes that the aftercare WhatsApp support she received after returning home was “better than anything I’ve had from a UK dentist.” Our patient care approach prioritises communication at every stage.

3. “My 72-Year-Old Father Got His Confidence Back” — Linda, Perth, Australia

Linda’s father had worn ill-fitting dentures for eleven years before visiting Serenity International Dental Clinic for an All-on-4 procedure.

“He cried when he first looked in the mirror after the fittings. He hadn’t smiled properly in over a decade. The team treated him with such patience and dignity — they never rushed him, never made him feel embarrassed about waiting so long. He now eats everything he used to avoid and talks about those Hanoi dentists like they’re family.”

Stories like Linda’s are why our dental implants programme places such emphasis on emotional support alongside clinical excellence.

4. “I’ve Been Back Three Times — That Says Everything” — Michael, Dublin, Ireland

Some of the most powerful testimonials come from patients who return for additional treatment or bring family members.

“First trip was implants. Second was veneers for my wife. Third was my daughter’s Invisalign. If I didn’t trust these people completely, we wouldn’t keep coming back. The quality is consistent. The prices are honest. And the results are the same every time.”

Michael’s family has spent a combined total that still represents a fraction of what equivalent treatment would have cost in Ireland. Returning patients like Michael are a core part of our practice. Read more about why international patients choose us.

5. “They Spotted a Problem My Dentist at Home Had Missed for Two Years” — Anika, Toronto, Canada

Anika initially came for a routine clean and consultation while visiting Vietnam as a tourist. What followed changed her dental health trajectory.

“The dentist reviewed my X-rays and identified early bone loss around one tooth that my Toronto dentist had never flagged. They explained exactly what it was, showed me the scan, and gave me options. They treated it the same week. A year later, the tooth is stable. I genuinely believe I would have lost it otherwise.”

Clinical thoroughness is built into every consultation at Serenity International Dental Clinic. Our diagnostic process is described in detail on our technology page.

6. “The Aftercare Follow-Up Was More Than I Expected” — Tom, Auckland, New Zealand

Many patients are surprised by the level of contact they receive after returning home.

“Three days after I got back to New Zealand, I got a video call check-in from the clinic. Two weeks later, another follow-up. Any time I sent a photo or asked a question, I got a response within hours. That kind of service doesn’t exist in New Zealand for the price I paid.”

Tom had four implants placed during a ten-day visit. His recovery was straightforward and his long-term results have been confirmed at subsequent follow-up appointments. Our aftercare programme is one of the most frequently praised aspects of the Serenity International Dental Clinic experience.

7. “I Was Sceptical of Vietnam Dentistry — Now I Tell Everyone to Go” — Rachel, Melbourne, Australia

Rachel represents a patient archetype we see often: the convert. Someone who arrived with genuine scepticism and left as an advocate.

“I’ll be honest — I spent the first day in the waiting room looking for reasons to leave. By the end of my treatment I was taking photos of the equipment to show people back home. The technology is newer than my Melbourne clinic. The dentists are more qualified than I expected. And the results speak for themselves. My only regret is waiting so long to go.”

Rachel completed a full-mouth restoration including crowns, implants, and composite bonding. She has since been instrumental in referring seven additional patients — all of whom have completed treatment successfully. Learn about what to expect at your first visit.

What These Testimonials Have in Common

Across all seven stories, the recurring themes are clear:

• Communication — patients feel informed and respected before, during, and after treatment
• Clinical quality — outcomes match or exceed what patients could access at home
• Value — significant cost savings without quality compromise
• Trust — patients return, refer others, and maintain long-term relationships with the clinic

These are not accidental outcomes. They reflect deliberate commitments to patient experience that have shaped the way Serenity International Dental Clinic operates since its founding.

Start Your Own Story

If you are considering dental treatment in Vietnam, the most useful first step is a free online consultation. Send us your X-rays, describe your dental goals, and receive a personalised treatment plan and cost estimate within 24 hours.

You can also explore our dental costs guide, read about treatments available in Vietnam, and review what dental tourists typically experience. Our team is available seven days a week and responds to all enquiries promptly.